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The Art & Science of Difficult Conversations Podcast

When we communicate better, we lead and live better.

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Featured Post

What do you say when you don’t have the answers?

Hi there, Picture this: you’ve just learned your department is being restructured. You don’t know who’s affected, when, or why. And now you have to tell your team. That’s exactly where we put Cynthia Conigliaro this week. This week: Role-Play: Leading a Restructuring When You Don’t Have the Answers, Part 2 with Cynthia Conigliaro, MSW, MBA, CHWC, founder of Work Well Webinars Chris and I played anxious team members, and we didn’t hold back. Chris asked if he should start updating his resume....

about 1 hour ago • 2 min read

Hi there, Restructurings. Layoffs. Return-to-office mandates. Smaller teams with bigger workloads. If you lead people right now, you’re probably being asked to keep everyone motivated while running low yourself. This week: Leading Resilient Teams Through Constant Change, Part 1 with Cynthia Conigliaro, MSW, MBA, CHWC, founder of Work Well Webinars Cynthia has spent more than 20 years helping organizations across the country with emotional, physical, and organizational wellness. She’s trained...

7 days ago • 1 min read

Welcome back! Last week we talked about why teams nod along without really agreeing. This week, we put it into practice with something you rarely get to see: a hard conversation, played out live. This week: How to Deliver Hard News to Someone Who Cares Deeply (Part 2) with Elizabeth Schuster (Partner & Environmental Economist) and Marissa Ferrari (Partner & Creative Director) of Sustainable Economies It's budget season. The plan has been agreed. And now someone has to tell a passionate...

14 days ago • 1 min read

Welcome to the very first issue! Every Thursday we’ll bring you the newest episode of The Art & Science of Difficult Conversations, plus one practical tool to help you use it. And what a week to start: Season 4 is here! This week: How to Get Real Agreement When Everyone Cares Too Much with Elizabeth Schuster (Partner & Environmental Economist) and Marissa Ferrari (Partner & Creative Director) of Sustainable Economies Strategic planning is hard in any organization. In a nonprofit, where people...

21 days ago • 1 min read